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Customer Service Associate

Customer Service Associate role with a Global Leading Bank


Client: Global Investment Bank
Role: Customer Service Associate
Location: Weehawken, NJ

Your New Role
Answer inbound calls from our internal and external clients. Assist external clients with the Firm's website registration or navigation, credit card activations, and provide education about the processes and procedures associated with their account. Provide support and guidance with internal clients involving the maintenance of the Client's accounts associated with the Firm's investment products and providing estimated time frames for requests to be completed.

What You’ll Need to Succeed
• Financial services/banking/ brokerage experience preferred
• Exceptional phone conversation skills
• Able to perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
• Strong organizational skills, attention to detail, and excellent follow-up skills
• Ability to be self-motivated and succeed in a team atmosphere
• Candidates must have flexibility in work schedule
• Superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
• Bachelor degree is preferred
• Background in financial services
• Four year degree in related field
• Series 7 & 63 licenses preferred What You’ll get in Return You will get the chance to work for a very well respected global brand as well as start a position that may grow into a bigger role in the future.


Summary

Job type:
Temporary
Industry
Banking & Financial Services
Location
New Jersey
Specialism
Accounting And Finance
Pay
$18 to $20 an hour
Ref:
1087396
Closing date
Sun Mar 10 11:59:59 GMT 2019
Apply Now

Talk to a consultant

Talk to Nicole Rocha, the specialist consultant managing this position, located in Tampa - Head Office

Suite 900, 4300 West Cypress St, Tampa, Florida, FL 33607

Telephone: 9054881476

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