Your new company

Our client is a Global Insurance company that is among the largest global providers of insurance, annuities, and employee benefit programs. With over 153 years of experience, they have become a trusted provider for families, corporations, and governments for financial-guaranteeing solutions. They have over 90 million customers in over 60 countries, and serve over 90 of the top 100 FORTUNE 500® companies in the United States.

Your new role

The Documentation Specialist will be responsible for entering claims documents into our electronic system and procuring veterinary records while interpreting, coding and understanding medical terminology in relation to diagnoses and procedures.

Essential Duties and Responsibilities

Handles veterinary records and document retrieval through phone, fax and email. You will review claims to ensure relevant and required documentation is received. Follows adjudication policies and procedures to allow quick processing for Claims Adjusters. You will also provide prompt customer service to members, providers and other internal company entities regarding claims. Documents phone calls in system and follows up on issues if needed. Handles all calls promptly and effectively per company standards while at the same time focusing on building rapport. Prepares reports as required by management. Additional activities as directed by management. Requests and communicates with veterinarian offices on clarification of diagnosis to ensure understanding of services rendered. Lastly, you will perform all other duties as assigned

What you'll need to succeed

Beneficial Knowledge, Skills, and Abilities:
Vet Tech or Medical Vet Assistant

Education/Experience Requirements:
High school diploma or equivalency. Three years veterinary medical experience or equivalency preferred

What you'll get in return

n this contract role, you will become part of a world-class team that is filled with passion and innovation. At this Global Insurance Company, you will find purpose in your work by making an impact each and every day. You will also get the opportunity to learn the internal systems and gain insurance industry experience to allow you to further develop and grow your career. This is a great opportunity to get your foot in the door at a Global Insurance Company.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1140637