Customer Service Representative - Tampa

Exciting opportunity as Customer Service!

Your new company
Our client is a Global Insurance company that is among the largest global providers of insurance, annuities, and employee benefit programs. With over 153 years of experience, they have become a trusted provider for families, corporations, and governments for financial-guaranteeing solutions. They have over 90 million customers in over 60 countries, and serve over 90 of the top 100 FORTUNE 500® companies in the United States.

Your new role
Working independently, perform complex tasks around core processing and administrative functions of the business unit . Exercise judgement and product understanding to determine appropriate handling of complex issues around core business functions of the unit and to resolve customer questions and escalations. Maintain high standards of accuracy and data integrity.
Utilize experience, initiative and judgement to review and resolve discrepancies and issues, and resolve internal and external customer escalations that impact the unit on a high-priority basis
Establish and maintain a positive and professional relationship with internal and external clients, customers and business partners . Perform other duties as assigned or required

What you'll need to succeed
Microsoft Office Suite- emphasis on Excel (looking for familiarity and comfort in Excel but okay to have entry-level experience). Insurance Background a plus, but not required. 5 years+ within customer service

What you'll get in return
In this contract role, you will become part of a world-class team that is filled with passion and innovation. At this Global Insurance Company, you will find purpose in your work by making an impact each and every day. You will also get the opportunity to learn the internal systems and gain insurance industry experience to allow you to further develop and grow your career. This is a great opportunity to get your foot in the door at a Global Insurance Company

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1142818


Job Type
Tampa Bay
Sales & Marketing

Talk to a consultant

Talk to Nishmitha D'Sathe specialist consultant managing this positionlocated in Tampa - Head Office
Suite 1000, 4350 West Cypress St

Telephone: 6479779635

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