Digital Product Analyst

Digital Product Analyst– CTP – Raleigh, NC.
The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

A Financial Services Company is seeking a Digital Product Analyst in Raleigh, NC.

Role Description

Position is responsible for working across Digital organization, including Product Strategy, Delivery, Technology, and Support. Primary focus on delivery of Digital Strategy within the team. Role will operate as a liaison to Product Manager, ensuring initiatives are in line with department goals. Participate in market research within Digital and Financial industry, leveraging data to identify opportunities for improvements.

• Business Case Development – Solicit, document, and refine business requirements, to solve business problems and identify improvement opportunities. Ensuring clear understanding is achieved, while operating with both a strategic and analytical mindset.
• Project Execution – Work closely with Digital team members in a high-paced matrixed environment to implement assigned initiatives. Act as liaison to Product Manager to quickly resolve potential blockers. Partner with Program Delivery, Technology and QA teams to develop robust testing and approval criteria.
• Data Analysis – Leverage combination of internal metrics and industry trends to aid in decision making. Aggregate data from user feedback from online, contact center, and other channels to aid in business case development. Establish ongoing metric requirements for post implementation tracking to measure effectiveness.
• Collaboration – Partner with resources across Digital team on day-to-day bases. With an emphasis on fostering teamwork and compromise, while driving to a common goal.
• Communication – Responsible for development of internal and external communication plans. Partnering across the team to accurately assess change management requirements, organizational readiness, and external/marketing content as needed.

Skills & Requirements

• Experience working in large, enterprise level programs/projects, preferably with a background in Digital domain.
• Proven ability to define and solve complex business problems, leveraging best in class technical solutions.
• Strong experience working between multiple projects simultaneously, with varied degrees of complexity and duration.
• Experience in Product Development Lifecycle, ideally within an Agile framework.
• Excellent communication, written and oral.
• Complete the Credit Union’s Basic Module Program requirements within 24 months of hire date as a condition of employment.

• Bachelor’s Degree and 6+ years Digital Banking Services and Financial Institution experience or High School Diploma or GED and 8+ years Digital Banking Services and Financial Institution experience.

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Additionally, this position is a contract role where Hays offers you the opportunity to enroll in full medical, dental or vision benefits.

• Medical
• Dental
• Vision
• 401K
• Life Insurance ($20,000 benefit)

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Hays is an Equal Opportunity Employer including disability/veteran.

Drug testing may be required; please contact a recruiter for more information.


Job Type
Technology & Internet Services
Data & Advanced Analytics
Competitive Salary