Lead Customer Engineer

Lead Customer Engineer – Contract – Depew , NY - $28.00-$32.00/hr
The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

A Computer Services Provider Company is seeking a Lead Customer Engineer in Depew , NY

Role Description

Looking for a User Experience Specialist to report to the Head of End User Services Americas. The team is responsible for
  • Regulatory inputs from an end user perspective
  • User Experience Insights
  • User Journey Tracking and Reporting
  • User Communications, Marketing, and Customer Surveys
  • IT Express Centre Improvements
  • End User Training – Best Practices & Tips
  • Service Improvement Plans (SIP)
  • Product Improvements – End to End

Skills & Requirements

  • Ability to manage senior stakeholders and build relationships across the US and Americas
  • Coordinate ongoing regulatory and user experience initiatives
  • Provide assistance with communications for end users
  • Excellent organization skills
  • Excellent communication skills

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Additionally, this position is a contract role where Hays offers you the opportunity to enroll in full medical, dental or vision benefits.

• Medical
• Dental
• Vision
• 401K
• Life Insurance ($20,000 benefit)

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is an Equal Opportunity Employer including disability/veteran.

In accordance with applicable federal and state law protecting qualified individuals with known disabilities, Hays U.S. Corporation will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570

Drug testing may be required; please contact a recruiter for more information.



Tipologia di lavoro
Technology & Internet Services
Sede di lavoro
New York